Refund Policy

We strive to provide high-quality products and services. However, if you are not completely satisfied, please review our refund policy

Eligibility for Refunds

  • Refunds are only available for products or services purchased directly through our website.
  • To be eligible, the request must be made within 7 to 14 business days.

Non-Refundable Items

The following are not eligible for refunds:

  • Digital downloads, unless defective.
  • Customised or personalized products.
  • Services that have already been rendered

Requesting a Refund

  • To request a refund, email us at info@womenofvalour.co with your order number and reason for the refund.
  • Prices for our products/services are subject to change without notice.
  • Once your request is received, we will inspect it and notify you of the approval or rejection.

Processing Time

  • Approved refunds will be processed within 7 business days.
  • Refunds will be made to the original payment method.

Exchanges

  • If you want to request an exchange or transfer of your purchase to someone else instead of a refund, email us at info@womenofvalour.co with details.

Late or Missing Refunds

  • If you haven’t received a refund within the specified timeframe, first check with your bank or credit card company as processing times may vary
  • If you still have not received it, please contact us at info@womenofvalour.co