Refund Policy
We strive to provide high-quality products and services. However, if you are not completely satisfied, please
review our refund policy
Eligibility for Refunds
- Refunds are only available for products or services purchased directly through our website.
- To be eligible, the request must be made within 7 to 14 business days.
Non-Refundable Items
The following are not eligible for refunds:
- Digital downloads, unless defective.
- Customised or personalized products.
- Services that have already been rendered
Requesting a Refund
- To request a refund, email us at info@womenofvalour.co with your order number and reason for the refund.
- Prices for our products/services are subject to change without notice.
- Once your request is received, we will inspect it and notify you of the approval or rejection.
Processing Time
- Approved refunds will be processed within 7 business days.
- Refunds will be made to the original payment method.
Exchanges
- If you want to request an exchange or transfer of your purchase to someone else instead of a refund,
email us at info@womenofvalour.co with details.
Late or Missing Refunds
- If you haven’t received a refund within the specified timeframe, first check with your bank or credit card
company as processing times may vary
- If you still have not received it, please contact us at info@womenofvalour.co